Thursday, December 23, 2010

Wanova Launches Partner Program for Desktop Virtualization

We took a look at Wanova in August 2010 when the company announced it was giving away free trials of its Mirage Desktop Virtualization. (That’s still happening.) Now, Wanova has gone and created a full partner program for resellers, distributors and MSPs. Here are some details.

Wanova Mirage software provides ‘hybrid desktop virtualization,’ which basically means that physical PCs are managed regardless of their location and simultaneously backed up through the enterprise infrastructure. Since the solution runs on top of standard enterprise Windows servers and environments and is more than just basic virtualization, Wanova is looking for partners that are enterprise-focused and have a good knowledge of storage, networking and servers. The company believes that a reseller who is well-qualified can leverage Mirage into a turnkey solution for customers.

The program breaks down into the traditional Distributor, Reseller and MSP levels, with Distributor-level partners reselling Mirage to customers in their own territory and providing Tier 1 support. Those at the reseller level will sell the solution directly with Wanova providing the support. MSP-level partners will sell, host and manage the services from Wanova.

Of course, the program is replete with marketing tools, partner portals and all the training information needed.

Michele Borovac, VP of marketing at Wanova, described the advantage she believes Wanova Mirage can provide: “Unlike traditional VDI technology, we distribute execution to the endpoint. It allows [IT] guys to manage centrally or [allows MSPs] to expand services and charge for them.”

She noted that this is the official rollout of an unofficial program Wanova has had with a few select partners. “The launch is now actively recruiting new partners. We’ve put together an aggressive package of both margins and the ability to wrap additional services around deployment,” she said.

Howard Greenfield, VP of sales, said the Mirage solution addresses a sweet spot where virtualization, mobility and backup have inevitably needed to converge. “WAN is the complete greenfield opportunity [and] the market has proliferated,” he said.

Wednesday, December 15, 2010

Will Court Ruling Protect E-Mail Providers and MSPs?

It seems the entire world is focused on WikiLeaks, privacy and data protection rights. Amid that backdrop, here’s some potentially good news handed down for messaging service providers — constitutionally speaking, that is. A U.S. Circuit Court of Appeals has ruled that the government needs a warrant before it can ask e-mail providers to give up customer data, potentially clarifying an important legal question for MSPs and their clients, according to the Electronic Frontier Foundation. Here’s the update.

Long story short, the court ruled that e-mail users have the same expectation of privacy as someone speaking on the phone or sending a letter through the U.S. Postal Service under the U.S Constitution’s Fourth Amendment. The sticking point, according to the EFF, is that the law as currently written doesn’t agree, and enables the government to secretly ask for data.

This is especially important because it potentially answers the question posed by Parallels’ Joshua Beil around the Wikileaks/Amazon Web Services incident of early December 2010: “How should you respond when the Feds come knocking, on any grounds?”

It’s looking like the answer should be: “Come back with a warrant.” But it’s still early days, with many questions left unanswered. For instance, what if it’s not e-mail the Feds are looking for, but rather a database, or a website, or any number of other things? And when the court says “e-mail provider,” are managed hosting providers really covered?

We’ll keep looking for clarification.

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Tuesday, December 7, 2010

New Startup Doles Out Automatic Deals Based on Credit Card Purchases

Interesting.

Ahead Of Chrome OS Launch, Google Cloud Print Appears Ready To Roll In Beta

Wow. being able to use google cloud print is going to be next to amazing. Ask about our free PC Check! Business Remedy is the leading Houston IT Support & Houston Managed Services provider here to help via the web (http://BusinessRemedy.net), email (info@BusinessRemedy.net), or phone (832-261-4113). We are standing by to help you with all of you Technology requirements.